Terms of Service
The agreement for using Meera
These terms describe the rules that govern access to the Meera workspace, APIs, and related services.
1. Acceptance
By creating a workspace or signing in, you agree to this agreement on behalf of yourself or the organization you represent. If you are accepting on behalf of an organization, you confirm that you have authority to bind that entity.
2. Accounts & access
- You must provide accurate registration information and keep credentials confidential.
- You are responsible for activity that occurs under your workspace accounts.
- Notify Meera promptly of unauthorized access or suspected security breaches.
3. Permitted use
- Use the platform to manage and automate email and knowledge workflows for your organization.
- Comply with applicable laws, anti-spam regulations, and data protection obligations.
- Do not reverse engineer, probe, or compromise service infrastructure.
- Do not upload harmful code, infringing content, or material that violates third-party rights.
4. Service features & availability
We aim for 99.9% uptime and provide advance notice for planned maintenance. Features evolve over time; we may add or remove functionality but will not materially reduce core inbox automation without notice.
5. Fees & billing
Paid plans are billed in advance based on active seats and selected add-ons. Unless otherwise stated in an order form, subscriptions renew automatically on a monthly basis. Late payments may result in suspension until outstanding amounts are resolved.
6. Confidentiality & data ownership
You retain ownership of all workspace content. Meera accesses customer data only to provide services, comply with legal obligations, or address support requests. We implement security and privacy controls described in our Privacy Policy.
7. Termination
- You may terminate at any time by closing your workspace; refunds follow the plan-specific refund policy.
- We may suspend or terminate access for breach of these terms or for material risk to the service.
- Upon termination we will delete workspace data according to the retention timelines in the Privacy Policy.
8. Disclaimers
The service is provided “as is” without warranties beyond those required by law. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent permitted.
9. Liability
To the fullest extent allowed, neither party is liable for indirect, incidental, or consequential damages. Meera’s total liability is limited to the fees you paid for the service in the twelve months preceding the claim.
10. Governing law
These terms are governed by the laws of the State of Delaware, excluding its conflict of law rules. The parties agree to resolve disputes in state or federal courts located in Wilmington, Delaware.
11. Updates
We may update these terms to reflect new services, compliance needs, or operational changes. We will notify workspace owners at least 7 days before material changes take effect. Continued use of the service after that date constitutes acceptance.
Contact
For legal notices or questions about these terms, email mohit@blupp.co.